Copyright © 2012 Fireplace TV
Frequently asked questions about Fireplace-TV
What is Fireplace-TV?
We offer high definition video recordings of different hearth fires for download. These are ideal for playback on a computer screen or on connected TV devices. You may also play the videos through streaming clients.
How can I get the fire to play as an infinite loop in iTunes?
Create a new playlist and add the hearth fire to this playlist. Change the playback settings to “Loop” (in iTunes the button is in the lower-left corner).
Can the fire imprint itself on my TV screen?
With LCD screens that is impossible. On plasma screens, however, you shouldn’t play the video for longer than 1 hour at a time.
Can I return the video and get a refund if it doesn’t function properly?
We made it possible for everyone to enjoy a hearth fire and we have prepared separate versions for Windows and MacOS. However, should you experience difficulties, we will make a full refund of the price.
March 26, 2010 at 5:29 pm
Dear Sirs,
I have a LCD LED TV LG SL9000 borderless, how can I install the applications on my TV? On my tv I haven’t Windows Media Player o ITunes.
I must save the application on a CD/DVD and let run it on a CD/DVD reader connected with the tv?
thank you.
bye
March 26, 2010 at 6:03 pm
Dear Fabio,
you should try to rename Windows Media file from .wmv to .avi or to rename QuickTime file from .m4v to .mp4. Depends which file you bought.
Please let us know if this works for you.
Regards,
Your Fireplace-TV-Team
December 3, 2011 at 3:30 pm
I have a wireless TV. How do I download the video and have it playing on my wireless tv?
December 5, 2011 at 9:36 am
@LP: You will need to download it first and then stream from your PC to your TV or you can copy it to an USB stick and play it directly from there.
December 7, 2011 at 2:34 pm
I downloaded the wood burning vidieo on to a cd.How can I get it to the tv,I tried to use video in vidieo but it does not recoginise the disk.
thanks for the help.Tom.
December 7, 2011 at 3:52 pm
@Thomas: Most players do support the H.264 (Quicktime) format. We just sent you the download link to that version, you bought the wmv file format. Let us know if it works better this way. Thank you.